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Frequently Asked Questions (FAQs)
Minimum requirements
We recommend that you ensure that the following minimum requirements are met so that a candidate has an incident-free test experience:
Internet speed
Each candidate must have a minimum Internet speed of 512 kbps. If you are not sure about what the speed is, you can use this link to check your current speed.
Screen requirements
The width or height of the screen that the candidate is using should be more than 768px.
Cookie requirements
Cookies must be enabled to be able to access and take a test. If cookies are disabled, the candidate will not be able to take a test.
Browser requirements
We support the following browsers:
- Mozilla Firefox: Version 35 and above
- Google Chrome: Version 41 and above
- Edge: Version 41 and above
- Safari: Version 11 and above