Frequently Asked Questions (FAQs)
Find the answers to commonly-asked questions here
General
- Where can I report a security vulnerability?
- What is HackerEarth's plagiarism policy?
- How do I log into my HackerEarth account?
- Where do I post my queries regarding hackathons?
- How do I use HackerEarth’s API?
- I have solved more than 100 problems on the HackerEarth platform. Could you send me a t-shirt?
HackerEarth Recruit (candidates)
- I am being prompted to enable my webcam, even though it is working fine. How do I resolve this issue?
- Even though I have set the camera permissions to Allowed, the compatibility check fails. What do I do?
- I am not able to access the webcam. What should I do?
- What types of input are used in Programming questions?
HackerEarth Recruit (recruiters)
- Are the sections that are created via the ‘Add section’ button visible to candidates?
- I don’t want candidates to take more than 30 seconds to answer an MCQ. Can I enable this restriction?
- Is there a limit on the number of questions that can be added to a test?
- I want to upload an image in the Description field of the Basic Details section. What are the required dimensions?
- What are invite-only and public tests?
- After I log in to the recruiter panel, how do I create new tests?
GDPR compliance (Candidates)
- For how long will my data be stored?
- What kind of information do you collect from candidates?
- Will HackerEarth share my data with third-party services?
- How do I request that my information be deleted from HackerEarth Recruit?
- After I ask for my data to be updated/deleted, how long will it take?
- I want my data updated. How do I send you a request?
GDPR compliance (Recruiters)
- What is HackerEarth's privacy policy?
- Is HackerEarth responsible for candidate data?
- For how long is candidate data stored on HackerEarth's servers?
- Who, from HackerEarth, has access to candidate data?
- Does HackerEarth share candidate information with third-party services?
- Who from my organization will have access to candidate data?