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Frequently Asked Questions (FAQs)

Frequently Asked Questions (FAQs)

Find the answers to commonly-asked questions here

Assessments: Recruiters

What are the Whitelisted/allowed endpoints?

How can you retrieve back the API limit if it is exhausted?

Are the sections that are created via the ‘Add section’ button visible to candidates?

I don’t want candidates to take more than 30 seconds to answer an MCQ. Can I enable this restriction?

After I log in to the recruiter panel, how do I create new tests?

What are invite-only and public tests?

Is there a limit on the number of questions that can be added to a test?

I want to upload an image in the Description field of the Basic Details section. What are the required dimensions?

Can I create or add my own questions?

What languages are supported in IntelliSense auto complete?

What type of questions can I add to a test?

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General

How do I use HackerEarth’s API?

How do I access the solutions of app-based and file-upload challenges?

I see an ‘Incorrect password’ error message when I try to log in.

Is the HackerEarth platform mobile-friendly?

My code is correct. Why am I seeing a runtime error?

I received an email that I was shortlisted but I haven’t received a call yet.

What happens if someone cheats in a challenge or test?

How do I stop search engines (e.g. Google) from linking my HackerEarth user profile?

How do I access the problems from the private or invite-only tests?

I'm not receiving the email to reset my password.

Can you send me my password without resetting it?

What is the criteria to determine the ranking of a college?

I have solved many problems but I am not able to view my percentile graph. Where can I see it?

I have deactivated my account. How do I remove my account completely?

I have solved more than 100 problems on the HackerEarth platform. Could you send me a t-shirt?

I have forgotten my username. Could you please send it to me through email?

How do I reset my password?

Where do I post my queries regarding hackathons?

How do I improve my profile-completion percentage?

I want to write editorials for problem statements on the HackerEarth platform. How do I do this?

How do I access the problem statements of a hiring challenge in the Practice section?

The code editor isn’t loading. What do I do?

How do I delete my account?

How do I set a favorite language for my submissions?

What is HackerEarth's plagiarism policy?

How does the time duration work for hiring challenges?

I have forgotten my password. Could you reset it for me?

How do I unregister myself from any challenge or contest?

Where can I see my weekly points or rank on the Practice leaderboard?

I just turned off my public profile but I can still see my user profile when I Google my name!

I have not received the link to reset my password. Should I click Reset password again?

I have not received the verification email. What should I do?

I deactivated my account. How do I reactivate it?

How do I deactivate my account?

Problem explanation in a live Hiring Challenge?

I have solved many problems but I am not able to view my percentile graph.

I forgot my password. How do I reset it?

How can I get a HackerEarth t-shirt?

I need help with a problem statement that is a part of a live challenge. What should I do?

How do I log out from my HackerEarth user account?

I have already uploaded my resume. How do I modify it?

How do I improve my programming skills?

I’m not receiving the verification email.

Where can I report a security vulnerability?

How will I know if I am shortlisted?

The hiring challenge requires candidates with experience. I am a fresher. Can I participate?

Why am I getting runtime errors?

I have not received the OTP. What do I do?

How do I delete my account?

How do I change my username?

How do I log into my HackerEarth account?

How do I log out from my HackerEarth account?

How do I see the internal or hidden test cases?

How do I deactivate my account?

How do I change my primary email ID?

Why is CodeChef not available in the connected accounts in the HackerEarth Developer profile?

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Assessments: Candidates

I am not able to access the webcam. What should I do?

Even though I have set the camera permissions to Allowed, the compatibility check fails. What do I do?

I am being prompted to enable my webcam, even though it is working fine. How do I resolve this issue?

What types of input are used in Programming questions?

What are the various guidelines for Photo ID and capturing an image for ID verification in HackerEarth?

After accidentally pressing the Windows key, I was logged out of the test. Can I join in again?

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HackerEarth Vs ChatGPT

With ChatGPT being able to solve MCQs, programming, etc. in a few minutes, does HackerEarth have a different set of problems that can be used?

Where does HackerEarth see pre-interview tests and interviewing to be moving to in a world where ChatGPT exists?