---
title: The candidate's system has crashed. Will they be able to continue where they stopped?
description: Yes, the candidate will be able to continue the test, however, their time will be reduced based on the amount of time lost from when their system crashed to when their test was restored. We recommend
---

[Skip to content](https://help.hackerearth.com/hc/en-us/articles/360007485713-the-candidate-s-system-has-crashed-will-they-be-able-to-continue-where-they-stopped-#main-content)

English

Show submenu for translations

![HE logo.png\]](https://help.hackerearth.com/hs-fs/hubfs/HE%20logo.png?height=40&name=HE%20logo.png)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations

 Hello. How can we help you?

- There are no suggestions because the search field is empty.

1. [Help Center](https://help.hackerearth.com/?hsLang=en)
2. [Campus](https://help.hackerearth.com/campus?hsLang=en)
3. [Recruiter FAQs](https://help.hackerearth.com/campus?hsLang=en#recruiter-faqs)

# The candidate's system has crashed. Will they be able to continue where they stopped?

Yes, the candidate will be able to continue the test, however, their time will be reduced based on the amount of time lost from when their system crashed to when their test was restored.

We recommend that you extend the candidate's time from the Recruiter dashboard. For more information, see [Extending the test duration for candidates](https://support.hackerearth.com/hc/en-us/articles/360006132033-Extending-the-test-duration-for-candidates).

- [Assessments: Recruiters](https://help.hackerearth.com/assessments-recruiters?hsLang=en#main-content)

    - [Getting started](https://help.hackerearth.com/assessments-recruiters?hsLang=en#getting-started)
    - [Account settings](https://help.hackerearth.com/assessments-recruiters?hsLang=en#account-settings)
    - [Admin management](https://help.hackerearth.com/assessments-recruiters?hsLang=en#admin-management)
    - [Creating tests automatically](https://help.hackerearth.com/assessments-recruiters?hsLang=en#creating-tests-automatically)
    - [Creating tests manually](https://help.hackerearth.com/assessments-recruiters?hsLang=en#creating-tests-manually)
    - [Test settings](https://help.hackerearth.com/assessments-recruiters?hsLang=en#test-settings)
    - [Sections and question pooling](https://help.hackerearth.com/assessments-recruiters?hsLang=en#sections-and-question-pooling)
    - [Libraries](https://help.hackerearth.com/assessments-recruiters?hsLang=en#libraries)
    - [Multiple Choice Questions (MCQs)](https://help.hackerearth.com/assessments-recruiters?hsLang=en#multiple-choice-questions-mcqs)
    - [Programming](https://help.hackerearth.com/assessments-recruiters?hsLang=en#programming)
    - [Project](https://help.hackerearth.com/assessments-recruiters?hsLang=en#project)
    - [SQL](https://help.hackerearth.com/assessments-recruiters?hsLang=en#sql)
    - [Data science](https://help.hackerearth.com/assessments-recruiters?hsLang=en#data-science)
    - [Machine Learning (ML)](https://help.hackerearth.com/assessments-recruiters?hsLang=en#machine-learning-ml)
    - [DevOps](https://help.hackerearth.com/assessments-recruiters?hsLang=en#devops)
    - [Python project questions](https://help.hackerearth.com/assessments-recruiters?hsLang=en#python-project-questions)
    - [Automation Testing](https://help.hackerearth.com/assessments-recruiters?hsLang=en#automation-testing)
    - [Java Project](https://help.hackerearth.com/assessments-recruiters?hsLang=en#java-project)
    - [C# project questions](https://help.hackerearth.com/assessments-recruiters?hsLang=en#c-project-questions)
    - [Subjective](https://help.hackerearth.com/assessments-recruiters?hsLang=en#subjective)
    - [Approximate](https://help.hackerearth.com/assessments-recruiters?hsLang=en#approximate)
    - [Diagram](https://help.hackerearth.com/assessments-recruiters?hsLang=en#diagram)
    - [File upload](https://help.hackerearth.com/assessments-recruiters?hsLang=en#file-upload)
    - [Invites](https://help.hackerearth.com/assessments-recruiters?hsLang=en#invites)
    - [Reports](https://help.hackerearth.com/assessments-recruiters?hsLang=en#reports)
    - [Billing](https://help.hackerearth.com/assessments-recruiters?hsLang=en#billing)
    - [HackerEarth Reports: Admins, Tests, and Teams](https://help.hackerearth.com/assessments-recruiters?hsLang=en#hackerearth-reports-admins-tests-and-teams)
    - [Technical Content Updates](https://help.hackerearth.com/assessments-recruiters?hsLang=en#technical-content-updates)
- [FaceCode](https://help.hackerearth.com/facecode?hsLang=en#main-content)

    - [FaceCode and its features](https://help.hackerearth.com/facecode?hsLang=en#facecode-and-its-features)
    - [Scheduling interviews on FaceCode](https://help.hackerearth.com/facecode?hsLang=en#scheduling-interviews-on-facecode)
- [Assessments: ATS integrations](https://help.hackerearth.com/assessments-ats-integrations?hsLang=en#main-content)

    - [Integration](https://help.hackerearth.com/assessments-ats-integrations?hsLang=en#integration)
    - [iCIMS](https://help.hackerearth.com/assessments-ats-integrations?hsLang=en#icims)
    - [Zoho Recruit](https://help.hackerearth.com/assessments-ats-integrations?hsLang=en#zoho-recruit)
    - [SmartRecruiters](https://help.hackerearth.com/assessments-ats-integrations?hsLang=en#smartrecruiters)
    - [EightFold](https://help.hackerearth.com/assessments-ats-integrations?hsLang=en#eightfold)
    - [SuccessFactors](https://help.hackerearth.com/assessments-ats-integrations?hsLang=en#successfactors)
    - [Greenhouse](https://help.hackerearth.com/assessments-ats-integrations?hsLang=en#greenhouse)
    - [Lever](https://help.hackerearth.com/assessments-ats-integrations?hsLang=en#lever)
    - [Linkedin Talent Hub](https://help.hackerearth.com/assessments-ats-integrations?hsLang=en#linkedin-talent-hub)
    - [JazzHR](https://help.hackerearth.com/assessments-ats-integrations?hsLang=en#jazzhr)
    - [Workable](https://help.hackerearth.com/assessments-ats-integrations?hsLang=en#workable)
    - [Recruiterbox - Trakstar Hire](https://help.hackerearth.com/assessments-ats-integrations?hsLang=en#recruiterbox-trakstar-hire)
    - [Jobvite](https://help.hackerearth.com/assessments-ats-integrations?hsLang=en#jobvite)
    - [Ashby](https://help.hackerearth.com/assessments-ats-integrations?hsLang=en#ashby)
- [Assessments: Product updates](https://help.hackerearth.com/assessments-product-updates?hsLang=en#main-content)

    - [Release notes: HackerEarth Assessment](https://help.hackerearth.com/assessments-product-updates?hsLang=en#release-notes-hackerearth-assessment)
    - [Root Cause Analysis (RCA)](https://help.hackerearth.com/assessments-product-updates?hsLang=en#root-cause-analysis-rca)
    - [Content updates](https://help.hackerearth.com/assessments-product-updates?hsLang=en#content-updates)
- [Assessments: Best practices](https://help.hackerearth.com/assessments-best-practices?hsLang=en#main-content)

    - [Recruit](https://help.hackerearth.com/assessments-best-practices?hsLang=en#recruit)
- [SSO](https://help.hackerearth.com/sso?hsLang=en#main-content)

    - [SSO](https://help.hackerearth.com/sso?hsLang=en#sso)
- [Upskilling](https://help.hackerearth.com/upskilling?hsLang=en#main-content)

    - [Introduction: Upskilling](https://help.hackerearth.com/upskilling?hsLang=en#introduction-upskilling)
- [Assessments: Candidates](https://help.hackerearth.com/assessments-candidates?hsLang=en#main-content)

    - [Getting started](https://help.hackerearth.com/assessments-candidates?hsLang=en#getting-started)
    - [Test environment](https://help.hackerearth.com/assessments-candidates?hsLang=en#test-environment)
    - [Question types](https://help.hackerearth.com/assessments-candidates?hsLang=en#question-types)
    - [FaceCode](https://help.hackerearth.com/assessments-candidates?hsLang=en#facecode)
    - [Feedback and queries](https://help.hackerearth.com/assessments-candidates?hsLang=en#feedback-and-queries)
- [Problem setting for HackerEarth](https://help.hackerearth.com/problem-setting-for-hackerearth?hsLang=en#main-content)

    - [Rate cards](https://help.hackerearth.com/problem-setting-for-hackerearth?hsLang=en#rate-cards)
- [Campus](https://help.hackerearth.com/campus?hsLang=en#main-content)

    - [Recruiters](https://help.hackerearth.com/campus?hsLang=en#recruiters)
    - [Recruiter FAQs](https://help.hackerearth.com/campus?hsLang=en#recruiter-faqs)
    - [Candidate FAQs](https://help.hackerearth.com/campus?hsLang=en#candidate-faqs)
- [Hackathons and Hiring Challenges](https://help.hackerearth.com/hackathons-and-hiring-challenges?hsLang=en#main-content)

    - [Hackathons](https://help.hackerearth.com/hackathons-and-hiring-challenges?hsLang=en#hackathons)
    - [Hiring challenges](https://help.hackerearth.com/hackathons-and-hiring-challenges?hsLang=en#hiring-challenges)
- [Frequently Asked Questions (FAQs)](https://help.hackerearth.com/frequently-asked-questions-faqs?hsLang=en#main-content)

    - [Assessments: Recruiters](https://help.hackerearth.com/frequently-asked-questions-faqs?hsLang=en#assessments-recruiters)
    - [GDPR compliance (Candidates)](https://help.hackerearth.com/frequently-asked-questions-faqs?hsLang=en#gdpr-compliance-candidates)
    - [GDPR compliance (Recruiters)](https://help.hackerearth.com/frequently-asked-questions-faqs?hsLang=en#gdpr-compliance-recruiters)
    - [General](https://help.hackerearth.com/frequently-asked-questions-faqs?hsLang=en#general)
    - [Assessments: Candidates](https://help.hackerearth.com/frequently-asked-questions-faqs?hsLang=en#assessments-candidates)
    - [HackerEarth Vs ChatGPT](https://help.hackerearth.com/frequently-asked-questions-faqs?hsLang=en#hackerearth-vs-chatgpt)
- [Profiles](https://help.hackerearth.com/profiles?hsLang=en#main-content)

    - [Profiles - Recruiter](https://help.hackerearth.com/profiles?hsLang=en#profiles-recruiter)
- [OnScreen](https://help.hackerearth.com/onscreen?hsLang=en#main-content)

    - [OnScreen - Interview templates](https://help.hackerearth.com/onscreen?hsLang=en#onscreen-interview-templates)
    - [OnScreen - Sending Invites](https://help.hackerearth.com/onscreen?hsLang=en#onscreen-sending-invites)
    - [OnScreen - Download reports](https://help.hackerearth.com/onscreen?hsLang=en#onscreen-download-reports)
    - [OnScreen - Interview Analytics](https://help.hackerearth.com/onscreen?hsLang=en#onscreen-interview-analytics)
    - [OnScreen - Overview](https://help.hackerearth.com/onscreen?hsLang=en#onscreen-overview)
    - [OnScreen - Interview Proctoring Settings](https://help.hackerearth.com/onscreen?hsLang=en#onscreen-interview-proctoring-settings)

[![Chill listening crop-3](https://help.hackerearth.com/hs-fs/hubfs/HE%20Logo%20for%20sig-1.png?width=120&height=24&name=HE%20Logo%20for%20sig-1.png "Chill listening crop-3")](https://www.hackerearth.com/)

Copyright © 2026, HackerEarth